ABOUT THE CLIENT
Since its creation in 2004, the Fonds de compensation commun au régime général de pension manages the compensation reserve through a diversified portfolio subject to return and risk criteria in order to guarantee the long-term viability of the general pension insurance scheme of the Grand Duchy of Luxembourg.
In this context, the FDC manages a real estate portfolio.
THE CONTEXT
Construction of the first administrative building of the Cité de la sécurité sociale was completed at the end of 2022. This building, which represents the first phase of the Cité, houses some 1,000 civil servants currently working in institutions of very different structures and sizes. The following institutions, most of which were located at the Social Insurance Office located on Route d’Esch, are now installed in this first building: AAA, AEC, CCSS, CMSS, CNS
MINDFOREST'S MISSION
Supporting the relocation project on the basis of change management principles:
MindForest has supported the FdC in this construction project since 2018
Liaising between all stakeholders
Acting as a mediator in identifying needs and gathering ideas from the future tenants
Defining employees' needs
Passing on employees' recommendations to the steering committee
Collaborating with the architects
Collaborating with the architect in the definition of functional specifications that meet identified needs.
TOOLS, METHODS & ACTIONS
Establishment of a governance structure, including a steering committee involving all the main project stakeholders.
Implementation and animation of a network of change ambassadors.
Creation of a wide variety of communication support materials (newsletters, posters, greeting cards, Welcome Book,…)
Creation of a visual and graphic charter for the project and of an Intranet including content production and animation.
Organisation and animation of different working groups.
THE PROJECT OUTCOME
An effective governance capable of taking decisions
Easier work for the architects
Informed employees
THE MAIN SUCCESS FACTORS
The project sponsor
An active and visible sponsor throughout the project
Impact on decision making
Formalisation of decision making
Effective coordination
Coordination of the different tenants
The next success story is yours!
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