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Case study

Supporting a relocation project on the basis of change management principles

CLIENT

Fonds de Compensation

DOMAINES D'EXPERTISE

Transformation

DURÉE DU PROJET

Depuis 2018
Table of Contents
   

A propos du client

Since its creation in 2004, the Fonds de compensation commun au régime général de pension manages the compensation reserve through a diversified portfolio subject to return and risk criteria in order to guarantee the long-term viability of the general pension insurance scheme of the Grand Duchy of Luxembourg.

In this context, the FDC manages a real estate portfolio.

Le context

Construction of the first administrative building of the Cité de la sécurité sociale was completed at the end of 2022. This building, which represents the first phase of the Cité, houses some 1,000 civil servants currently working in institutions of very different structures and sizes. The following institutions, most of which were located at the Social Insurance Office located on Route d’Esch, are now installed in this first building: AAA, AEC, CCSS, CMSS, CNS

 

La Mission de MindForest

Supporting the relocation project on the basis of change management principles:

MindForest has supported the FdC in this construction project since 2018

Liaising between all stakeholders

Acting as a mediator in identifying needs and gathering ideas from the future tenants

Defining employees' needs

Passing on employees' recommendations to the steering committee

Collaborating with the architects

Collaborating with the architect in the definition of functional specifications that meet identified needs.

Les Méthodologies Activées

Establishment of a governance structure, including a steering committee involving all the main project stakeholders.

Implementation and animation of a network of change ambassadors.

Creation of a wide variety of communication support materials (newsletters, posters, greeting cards, Welcome Book,…)

Creation of a visual and graphic charter for the project and of an Intranet including content production and animation.

Organisation and animation of different working groups.

Les Résultats de la Mission

An effective governance capable of taking decisions

Easier work for the architects

Informed employees

Les Principaux Facteurs de Succès

The project sponsor

An active and visible sponsor throughout the project

Impact on decision making

Formalisation of decision making

Effective coordination

Coordination of the different tenants

La prochaine histoire à succès est la vôtre !

Would you also like to receive support in conceiving and rolling out your next corporate move?
[1] Footnote 1 [2] Footnote 2 [3] Footnote 3

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