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MAIN CHALLENGES & CRITICAL AREAS OF SMEs
1. Defining and Implementing your Strategy
In order to develop an SME, you need to be able to plan ahead – strategic planning does not only apply to large companies.
The following questions arise:
How can we innovate, inspire and generate greater client loyalty and client choices?
2. Employee Engagement and Retention
Finding and training people with the right skills and mindset is tough and it can be difficult to keep up with new preferences and demands for flexibility and well-being, while remaining profitable and competitive.
Let us support you in developing and maintaining happy and engaged employees throughout your company today.
3. Dealing with Growth and Cultural Change
Why do SME’s often have difficulty expanding?
To remain competitive and trustworthy SME’s need to embrace both growth and cultural changes.
When SME’s are experiencing growth, they are often not prepared for what this means and also not how to respond to both market share changes as well as inevitable internal changes.
A few questions to ask yourself:
4. Digitalisation and Cyber security
Are you lost in digitalisation?
The digital transformation is of critical importance to SME’s in order to remain competitive.
Even the most traditional industries need to move towards digital support systems, such as CRM systems, responsive websites with chatbots or more complete internal work-systems.
Are you cyber-safe?
While digitalisation opens doors and makes workflows quicker and easier, smaller firms often neglect the questions of information- and cybersecurity, especially the importance of both technical protection and awareness campaigns and training is often underestimated:
Go digital with the right approach to improve your competitiveness of tomorrow
5. Process Optimisation
All too often, if work processes are at all in place and documented within a company, they are far more complex and time-consuming. Sometimes a true hindering to remaining efficient, client-oriented and competitive.
Let us help you assess, optimise and illustrate your procedures and processes.
6. Developing a Client Culture
Not all SME’s are aware of the importance of client relationships to the way their companies work. This affects heads of companies, sales staff, marketing specialists, receptionists and even administrative back-office employees.
Too many employees do not appreciate the added value of their work for the company’s clients.
The following questions arise:
TAILOR-MADE SUPPORT FOR PLANNED DEVELOPMENT
In order to tackle the many challenges facing an SME, the MindForest team groups together many competencies, which will enable an SME to: