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De plus en plus d’entreprises réalisent qu’une autre organisation du travail est possible : le télétravail. En effet, le télétravail qui était encore il y a peu, occasionnel tend à se généraliser. Entreprendre ce choix, comporte plusieurs avantages comme répondre à la demande de flexibilité de la part des employés pour un meilleur équilibre vie privée / vie professionnelle ou encore donner l’occasion aux entreprises de réduire les espaces de bureaux et ainsi optimiser les environnements de travail. Mais, cette nouvelle forme d’organisation du travail comporte également des défis. Un des défis est l’intégration des travailleurs à distance.
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Digital transformation of the economy and the workplace is not a new phenomenon. It was already making rapid inroads thanks to digitalisation based on AI, big data and robotization, however the current Covid-19 confinement has provoked a huge step forward with almost everyone working from home, we have reached a new tipping point. While digital transformation might have sounded far reached to some just a few months ago, today it has become clear that our ways of working will never return to the way things were and we all have to adapt to the “new normal”. The current situation has precipitated fundamental changes in our working practices; we have had to respond with agile thinking to transform our business routines digitally from one day to the next. So how is a proper digital transformation set up for success? When can we proudly conclude that we have transformed our business digitally and are up to speed? How do we know?
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Nous sommes passés de manière assez abrupte d’une idée du travail à distance à la pratique quotidienne. La communication digitale ne repose pas sur les codes traditionnels et ne requièrent pas les mêmes ressorts. L’enjeu est de taille : il s’agit de préserver la culture d’entreprise tout en la faisant évoluer. Nous verrons dans cet article en quoi la communication digitale est spécifique, comment l’adapter au contexte du travail à distance pour l’ensemble des équipes ainsi que les comportements à adopter pour exceller dans sa manière de communiquer virtuellement.
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The concept of employee empowerment has evolved considerably during the past years, in fact this evolution has gone hand in hand with the way employees see their relationship with their employer. Gone are the days of sixty hour weeks with no thanks or recompense, gone are the days of staying with one employer all your working life and above all gone are the days of accepting a professional stalemate situation. However, this does not mean that employee empowerment is all about trade unions and collective agreements, it is in fact a far less tangible and yet all the more crucial aspect of the way we expect to work: nowadays people expect to be treated humanely, they expect their competencies to be recognized and they want to be able to determine how they will set about tackling their tasks and meeting their objectives. Far more people than you would probably imagine want to see progress, this motivates them to work overtime and go that extra mile.
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Were you wondering why there has been all this recent buzz about engagement? Looking at studies from 2017, Gallup found that in Luxembourg approximately 80% of the respondents felt disengaged in their work and in addition 12% felt actively disengaged - and Luxembourg is among the countries that had better figures than most! This means that a lot of companies have to deal with disengaged and actively disengaged employees, who do not perform to their best ability, all of which inevitably has a direct impact on their productivity levels. In the case of Germany, Gallup estimated the loss in productivity due to actively disengaged employees at between €73 billion and €95 billion per year . This explains why it has become so crucial for companies to consider engagement and to ask themselves how they can turn things around and motivate their employees.
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Capability building may be a term you have not encountered yet, so perhaps a short definition will help to set the scene: to quote Norm Smallwood and Dave Ulrich in the Harvard Business Review it is “These capabilities—the collective skills, abilities, and expertise of an organization—are the outcome of investments in staffing, training, compensation, communication, and other human resources areas. They represent the ways that people and resources are brought together to accomplish work. They form the identity and personality of the organization by defining what it is good at doing and, in the end, what it is. “
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