We accompany companies throughout their change management projects keeping their employees informed about all relevant aspects (the vision, planned actions, planning…).

We are able to produce documentation about processes and work tools to facilitate their use and support their users during their daily tasks, for example technical documentation is produced in accordance with the DITA standard (Darwin Information Typing Architecture). Based on the principles of modular structure and single sourcing, the DITA standard makes it possible to achieve an optimal level of use and reuse of content material in a variety of formats (print, web…), in the form of different support materials (brochures, online help desk…), in different languages, describing different versions of the same tool or even targeted at different audiences (first time users, experts, back-office…).

We prefer to illustrate complex principles and functions using pedagogically approved support material with strong visual content, which can be easily understood by all types of user.

We are able to provide a form of instant graphic illustration – scribing –  during discussion groups and meetings (at workshops, seminars, meetings). Based on a series of interrelated sequences, these illustrations and conceptual models constitute a more appealing form of “report” than your average written report and serve to encourage cooperation between all the participants, as every individual contribution is “documented”.

We are able to make complex subjects more easily understood (service models, tools, functional processes, etc.) by combining graphic elements (such as typography, illustrations, 3D elements, visual ID, etc.) with sound/music to ensure that the final product is both interactive and informative.

We create websites to make all the information linked to a change project readily available, this is a useful way of keeping employees informed about project progress and ensuring that they not only understand the process, but also support it.